General Questions

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Change Password

ListWise recommends that you keep your password secure and that you change your account password regularly to maintain the security of your account...

What happens to my unused credits

Any unused pre-paid credits remain in the system for 12 months before they expire....

Cancel your account

While every bone in our body hurts while writing this, we want to give you the freedom and choice to cancel your account at any time. ...

How to Clean Email Addresses in Bulk

If you have a large number of old or purchased email addresses, before you use them in any way, make sure you process them through ListWise's email address validation service...


ListWise is the world's simplest and most accurate email list cleaning solution. ListWise intelligently cleans your list, validating every email, getting rid of duplicates and potential bounces and gives you a clean, fresh list that you can then use for your email marketing efforts.


  • Email:
  • Phone Numbers:
    • Intl: +64 9 309 8288
    • AU: +61 2 9098 8405
    • CA: +1 604 259 1329
    • UK: +44 20 3670 2364
    • US: +1 929 229 4855
    • NZ Freephone: 0800 121 131

Our Location

  • New Zealand Headquaters:
    Level 5, 17 Albert Street,
    Auckland, 1010, New Zealand

    Australian Office:
    CyberCom Global Pty Ltd
    Level 39/2 Park Street
    Sydney NSW
    Australia 2000